Frequently asked questions

At what age should I start my dog on Flying Dog supplements?

For active and working breeds, prevention is key. While the Daily Vitality range can be started as soon as a puppy moves to solid food, we recommend introducing Flying Dog Joint Care and Energy products once a dog reaches physical maturity (typically around 12–18 months). Always consult your vet before starting an intensive supplement regimen for a growing puppy.

How long will it take to see visible results in my dog?

Performance is a long game. You will notice the effects of Flying Dog Energy and After Drinks within 30–60 minutes of use. However, for structural supplements like Gelatine Plus or Chondroitin, it typically takes 3 to 6 weeks of consistent daily use to see improvements in mobility, coat quality, and overall stamina.

It’s summer in Cyprus; which Flying Dog product is most critical?

During the Mediterranean summer, the Flying Dog Mineral Drink is essential. When dogs pant to cool down, they lose minerals rapidly. This formula replenishes electrolytes and magnesium far more effectively than plain water, preventing heat-related fatigue and muscle cramping during Cyprus’s peak temperatures.

Does my dog need a prescription for these products?

No. The products produced by Flying Dog are classified as complementary sports nutrition and do not require a prescription. They are formulated to veterinary-grade standards. If your dog is currently on medication or has a chronic health condition, we recommend showing the ingredient list to your vet.

How fast is delivery within Cyprus from Canine Complete?

We know your training schedule doesn't wait. Orders placed before 2:00 PM at Canine Complete are typically processed the same day. You can expect your delivery within 1 to 3 business days depending on your chosen courier method.

What are the shipping options for Nicosia and beyond?

We offer three flexible options to get Flying Dog products to your door:

• BoxNow Lockers: Pickup 24/7 at your convenience.

• GAP Akis Express: Reliable branch pickup across the island.

• Nicosia VIP Delivery: Rapid, local delivery for our customers in the capital.

What is your return policy for supplements?

Due to health and safety regulations for nutritional products, we can only accept returns on items that are completely unopened with the factory seal intact. You have 14 days from the date of delivery to initiate a return. Please contact orders@caninecomplete.eu to start the process.

How should I store the Flying Dog tubs in the Cyprus heat?

To maintain the potency of the vitamins and minerals, store your tubs in a cool, dry place away from direct sunlight (ideally below 25°C). Ensure the lids are snapped shut tightly after every use to prevent moisture from entering the powder.